FAQ

Why the app is not working?

Common Frog issues

Most of the common issues like:

can be solved with these simple steps

How to solve

Clean cache and data

3. Select Storage & cache

4. Click on Clear cache  and Clear storage buttons
4.1. Confirm with OK if any message appears

5. Restart The Frog app

How can I change the language?

Default language

The app will be set to the same language as your smartphone.
If you want to use a different language for The Frog, just follow the next suggestion...

Quick change "app language"

You can change the language for an individual app from app info menu.
Important: Some of these steps work only on Android 14 and up. Learn how to check your Android version.


Change the language setting

Change "app language" from settings

You can change the language for an individual app in your device settings.
Important: Some of these steps work only on Android 14 and up. Learn how to check your Android version.


Change the language setting for a specific app

Important: Apps that are set to follow the system default use the first supported language in the list.

Troubleshoot problems with app language feature

If you select a language but notice the app language doesn't change, try these fixes:

Tip: Make sure you have the latest version of the app.

If you have any other issue please fill free to contact us at info@giovesoft.com