FAQ
FAQ
Embedded Files
Why the app is not working?
Why the app is not working?
Common Frog issues
Common Frog issues
Most of the common issues like:
The app is not starting
The app crashes on the startup screen
The current position is far from the real position
I'm unable to save my preferred city
The widget is missing
....
can be solved with these simple steps
How to solve
How to solve
Clean cache and data
Long press the app icon
Click on App info button
3. Select Storage & cache
4. Click on Clear cache and Clear storage buttons
4.1. Confirm with OK if any message appears
5. Restart The Frog app
How can I change the language?
How can I change the language?
Default language
Default language
The app will be set to the same language as your smartphone.
If you want to use a different language for The Frog, just follow the next suggestion...
Quick change "app language"
Quick change "app language"
You can change the language for an individual app from app info menu.
Important: Some of these steps work only on Android 14 and up. Learn how to check your Android version.
Change the language setting
Change the language setting
Long press the app icon
Tap on App Info > Language.
Choose a language.
Change "app language" from settings
Change "app language" from settings
You can change the language for an individual app in your device settings.
Important: Some of these steps work only on Android 14 and up. Learn how to check your Android version.
Change the language setting for a specific app
Change the language setting for a specific app
Important: Apps that are set to follow the system default use the first supported language in the list.
On your device, open your Settings app.
Tap System > Languages > App Languages.
Select the app you want to change.
Choose a language.
Troubleshoot problems with app language feature
Troubleshoot problems with app language feature
If you select a language but notice the app language doesn't change, try these fixes:
Restart the app.
Make sure your device has a network connection. If you change your app language when you’re not connected to the internet, the app language may not update.
Add the language as a secondary language, then try again to switch the app language:
On your Android device, open your Settings app.
Tap System > Languages & input > Languages.
Add the language as a secondary language.
After a few minutes, re-open your Settings app.
Tap System > Languages & input > Languages.
Select the app you want to change.
Choose the language.
If you have any other issue please fill free to contact us at info@giovesoft.com
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